Many businesses lack the process infrastructure and systems to support the decisioning mechanism or to integrate customer support activities. More often than not, a typical process would have a number of handoffs and as a result, the process becomes time-consuming and prone to errors. DeciDyn's team has extensive experience in setting up processes including cross-sell platform, MIS infrastructure, campaign management system, etc.

We provide following services

• Automated MIS Infrastructure
• Business Process Automation
• Analytic Datamart Design and Development

Automated MIS Platforms

DeciDyn provides end-to-end integrated MIS solutions - right from understanding business needs to suggesting the right platform and then developing drill-down reporting to serve users at different level of organizational hierarchy. We have expertise in setting up MIS using OLAP tools like Cognos, Business Objects, etc.

Business Process Automation

We can help automate some of the business processes like campaign management, dealer enquiry handling, creation of accounts, etc. The process can have an active interface with other back office systems and can give access to analyst/agents through web screens to handle exceptions. This would have a significant reduction in turnaround time, decrease in cost and increase in customer satisfaction.

Design / Develop Analytic Datamart

A datamart is a specific, subject oriented, repository of data designed to answer specific questions for a specific set of users. DeciDyn relies on its domain expertise to design and develop datamarts for analytics use. Use of datamart improves end-user response time, provides easy access to frequently needed data and creates a collective view.

For more details, feel free to contact us at analytics@decidyn.com.

More Information:
Analytic Solutions
Process Infrastructure
Industrial Competencies
Functional Competencies